With all the feelings of sadness, angst, concern and uncertainty, there was also so much good that happened during this extremely difficult year. It has been a while since I blogged, in fact, it’s been since nearly the start of the pandemic, so I thought I would share some of the great things that happened this year as I reflect back and plan for the future of 2021:

• Three of our Organizers were promoted to Professional Organizers, becoming professional members of the National Association of Productivity and Organizing Professionals (NAPO).

• Dee, Elaine, and Kari also became NAPO Organizing Specialists in a combined 6 areas: Residential Organizing, Life Transitions, Workplace Productivity, Household Management, Brain-Based Conditions, and Team Productivity.

• Dee, Elaine, and Kari all became trained members of the National Association of Senior & Specialty Move Managers (NASMM) and were promoted to Senior Move Managers®.

• All team members became COVID-19 Certified by NASMM.

• One door closed – literally – when we closed our Winter Haven office in April, but then another one opened when we opened our new Lakeland office with warehouse space in September.

• We refocused our brand to reflect our true specialties in moving, downsizing, and estates.

• Danny, our resident Senior Move Manager® (and my husband), became our second Certified Senior Move Manager®.

• In November, we became a full-service moving company!!! NEVER did I EVER think this would be a path that we would take, but it became essential to be able to provide all our services in-house as we are senior-serving professionals, and it is important that we can manage every aspect of our client’s moves ourselves… and with the best, most experienced movers at that! Welcome to our team, David and Josh! We are so thankful you chose to become our first two Relocation Specialists!

• With the moving company addition, we also invested in the ability to sell our own moving boxes. To have Organized Haven branded boxes is surreal!

• If all of this wasn’t enough, in December, we were awarded our A+ Accreditation by the National Association of Senior & Specialty Move Managers®! This is the highest level of professional achievement that can be awarded to a Senior Move Management company!